Legal Document

7c777's Privacy Policy

This document explains how information you provide when opening an account or using 7c777 is collected, stored, and used.

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Last Updated: January 2025

1. Introduction and Scope

This privacy policy applies to all services on the 7c777 platform. By visiting the website, registering, making a deposit, placing a bet, or carrying out any transaction, you are considered to have agreed to all terms of this policy.

7c777 operates an online betting and casino platform for Bangladeshi users. In this policy, "we", "our", or "7c777" refers to the authority operating the platform, and "you" or "user" refers to any visitor — registered or not — on the platform.

Our Terms and Conditions and this privacy policy complement each other — reading both documents together will give you a complete picture of your relationship with 7c777. If there is a conflict between them, the provisions of this privacy policy take precedence.

2. Information Collection

7c777 collects information in two main ways — information provided directly by the user, and information generated automatically while using the platform.

2.1 Information You Provide Directly

Information you provide directly when registering an account or using our services includes:

  • Full name, username, and password
  • Mobile number and email address
  • Date of birth (for age verification)
  • Identity verification documents (where applicable)
  • Payment method details (bKash, Nagad, Rocket, Upay numbers)
  • Messages written in support tickets or live chat

2.2 Automatically Collected Information

The following information is collected automatically while using the platform:

  • Device type, operating system, and browser version
  • IP address and approximate location
  • Session duration and list of pages visited
  • Betting history, game activity, and transaction records
  • Information obtained from cookies and similar tracking technologies

2.3 Information Received from Third Parties

Supplementary information may be collected from legitimate third-party service providers when needed for identity verification or fraud prevention. This information is used solely to ensure account security.

3. Purpose of Data Use

7c777 uses collected information only for specific and legitimate purposes. The main purposes are listed by category below:

3.1 Service Operations

  • Creating, verifying, and maintaining accounts
  • Processing deposits and withdrawals
  • Providing bonuses, cashback, and VIP benefits
  • Providing support via live chat and email

3.2 Security and Compliance

  • Preventing fraud, money laundering, and other illegal activity
  • Age verification (confirming 21+) and identity confirmation
  • Detecting unauthorized access to accounts

3.3 Service Improvement

  • Improving platform performance and usability
  • Recommending games and bonuses based on user preferences
  • Identifying and resolving technical issues

3.4 Communications

Transaction confirmations, OTPs, security alerts, and important service updates may be sent to your registered mobile number or email. Marketing messages will only be sent with your consent.

4. Cookies and Tracking

The 7c777 website uses cookies and similar technologies to improve the user experience and maintain platform functionality.

4.1 Types of Cookies

  • Essential Cookies: Required for login sessions, security tokens, and core functionality. Disabling these will prevent the platform from working properly.
  • Functional Cookies: Used to remember language preferences, dashboard settings, and user customizations.
  • Analytics Cookies: Used to analyze page visit statistics and user behavior — completely anonymous.

4.2 Cookie Controls

You can delete or block cookies at any time from your browser settings. However, disabling essential cookies may make some services — including login and payments — unavailable.

5. Sharing Information

7c777 does not sell your personal information to third parties. However, limited sharing may be necessary in certain situations:

5.1 Service Partners

Minimum necessary information may be shared with selected third-party partners for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical support. These partners are bound by strict confidentiality agreements.

5.2 Legal Obligations

Where required by applicable laws in Bangladesh or valid instructions from a competent authority, information may be disclosed to the extent required.

5.3 Business Transfers

In the event of a business merger, acquisition, or restructuring, user data may be transferred to the new authority. In that case, the terms of this privacy policy will remain in effect and users will be notified in advance.

6. Data Storage and Security

The security of your data is the highest priority for 7c777. The platform uses SSL encryption technology, which keeps all data exchanged between your browser and our servers secure.

6.1 Technical Safeguards

  • Protection of data in transit via SSL/TLS encryption
  • Encrypted database storage for stored data
  • Regular security audits and vulnerability testing
  • Automated detection of unusual account activity
  • Restricted staff access — only authorized personnel can view personal data

6.2 Retention Period

Data is retained for the full duration that an account is active and, after closure, for as long as applicable law requires. Financial transaction records may be retained for an extended period for audit and fraud prevention purposes.

6.3 User Responsibilities

It is your own responsibility to keep your account password and login details confidential. You are advised not to share your password with anyone. If you notice any suspicious activity, notify the support team immediately.

7. Your Rights

As a registered user of 7c777, you have the following rights over your own data:

7.1 Right of Access

You may request a copy of the personal data we hold about you. This request must be submitted through the support team and will be responded to within a set timeframe after verification.

7.2 Right to Correction

If any information stored in your account is incorrect or outdated, you may request a correction. Some information can be updated directly from account settings.

7.3 Withdrawal of Marketing Communications

If you wish to stop receiving promotional messages, you can let us know at any time via support chat or email. However, transaction confirmations and security alerts cannot be turned off, as they are part of the service.

7.4 Account Closure

You may request to close your account at any time. Even after closure, some data will be retained for a set period for legal and security reasons. Self-imposed account restrictions are also available as part of responsible gaming.

8. Protection of Minors

7c777 strictly prohibits anyone under 21 years of age from using the platform. Age verification may be carried out at registration and at any other time if needed.

If a user is confirmed to be under 21, that account will be suspended immediately and the associated data will be deleted. No information is intentionally collected from minors.

If you become aware that a minor has created an account on 7c777, please notify our support team. For more details on this, see the FAQ.

9. Policy Changes

7c777 may update this privacy policy at any time when needed. For significant changes, users will be notified in advance at their registered mobile number or email.

Continuing to use the platform after a policy change will be considered as your agreement to the updated policy. It is therefore recommended that you revisit this page regularly and take note of the "Last Updated" date.

For major changes, the previous version of the policy will be kept on record for a set period and can be provided upon request.

10. Contact

If you have any questions, concerns, or data-related requests about this privacy policy, contact the 7c777 support team. Our support team is available seven days a week, 24 hours a day, in both Bangla and English.

Live Chat: Click the live chat button in the bottom-right corner of any page on the website — speak directly in Bangla.

Email: [email protected]

Response Time: Instant on live chat, as soon as possible by email.

To learn more about us or get an introduction to the 7c777 platform, visit the About Us page.